Privacy & Cookie Policy

Sheco Farm is committed to protecting your personal information. This policy describes how we collect, use, store and disclose your personal information.

This policy applies to any personal information provided by you through the Sheco Farm websites (www.shecofarm.com)

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It is important that you read this privacy policy together with any other privacy policy Sheco Farm may provide on specific occasions from time to time when we are collecting or processing personal information about you so that you are fully aware of how and why we are using your personal information. This policy supplements any such other policies and is not intended to override them.

# Privacy Policy

**Sheco Farm**
Effective Date: March 3, 2026

At Sheco Farm (“Company,” “we,” “our,” or “us”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data when you interact with our website, services, products, or SMS communications.

## What Information We Collect

We may collect personal information including:

* Name
* Phone number
* Email address
* Mailing or delivery address
* Order and purchase details
* Payment information (when applicable)
* Information submitted through forms, bookings, or inquiries

We may also collect non-personal information such as:

* IP address
* Browser type
* Device information
* Website activity and usage data

## How Your Information Is Used

We use your information to:

* Process orders and provide services
* Communicate updates regarding products, deliveries, or appointments
* Respond to customer service inquiries
* Improve our website and customer experience
* Send promotional offers, farm updates, or seasonal announcements if you opt in

We only use your information for legitimate business purposes related to Sheco Farm operations and customer communications.

## SMS Opt-In & Text Messaging Details

By providing your mobile phone number and opting into SMS communications, you consent to receive text messages from Sheco Farm.

Messages may include:

* Order confirmations and delivery updates
* Farm event announcements
* Customer support communications
* Promotions, seasonal specials, and product availability updates

### SMS Terms:

* Message frequency may vary
* Message and data rates may apply
* Reply **STOP** to unsubscribe at any time
* Reply **HELP** for assistance

### IMPORTANT NOTICE:

**No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.**

Information may only be shared with subcontractors or service providers assisting with customer service, scheduling, payment processing, or operational support necessary to provide services.

## Cookies & Tracking Technologies

Sheco Farm may use cookies and tracking technologies to:

* Improve website functionality
* Analyze website traffic and performance
* Enhance the user experience

You may disable cookies through your browser settings, although certain features of the website may not function properly.

## Data Security Practices

We implement reasonable administrative, technical, and physical safeguards to help protect your personal information, including:

* Secure systems and data storage
* Restricted access to sensitive information
* Use of trusted third-party service providers
* Regular monitoring of website and communication systems

While we strive to protect your information, no method of electronic transmission or storage is completely secure.

## Your Rights & Choices

You have the right to:

* Request access to your personal information
* Update or correct your information
* Opt out of promotional communications
* Unsubscribe from SMS messages at any time
* Request deletion of your information where permitted by law

To make a request, please contact us directly.

## Third-Party Links

Our website may contain links to external websites. Sheco Farm is not responsible for the privacy practices or content of third-party sites.

## Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

## Contact Information

**Sheco Farm**
 8626 N. State Hwy 34 Oak Ridge, Tx 75161

469-964-8130

ShecoFarm@gmail.com

Why do we collect personal information about you?

Sheco Farm  collects personal information about you to inform you about, and provide you with, Sheco Farm  products or services, to deal with any enquiries you may have about them and to improve and develop these and the site for the future.

Internet Copyright Notice

This website and its content is copyright of “Sheco Farm ” – © “Sheco Farm ” 2021. All rights reserved.

Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following:

What Personal Information do we collect?

Depending on your settings or the privacy policies for other online services, you may give us permission to obtain information from your account with those other services. For example, if you’re using the site on your mobile, you may choose to provide us with location data. The information we obtain from those services does depend on your settings for that service or their privacy policies. So you should always regularly check what those are.

With regard to each of your and your authorised users visits to our site we may automatically collect the following information:

– technical information, including the Internet protocol (IP) address used to connect the computer to the Internet, login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;

– information about the visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our site (including date and time); products viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page.

We also collect Aggregated Data includes statistical or demographic data, for example we may aggregate your usage data to calculate the percentage of users using a specific Website feature. Aggregate data is not considered personal data, however if we combine aggregate date with personal data we then treat it as personal data.

How do we receive personal information about you?

Sheco Farm  receives this personal information about you when you contact us directly in store or via email or telephone or visit the Sheco Farm  website to request to purchase a Sheco Farm product or service, to create an account, to make a general enquiry, to book a course or cottage, to provide us with feedback or to request marketing information.

Where we store your information

All personal information we have about you in store or through the site is stored on secure servers operated by Sheco Farm  or its third party IT service providers. Where you have a personal shopping service with members of our staff they may keep your contact details to hand in their records. We have put or ensure that there are in place appropriate security measures and policies to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

Where information has been passed to our third party service providers it will be stored on their secure servers. These third party service providers have access to your personal information needed to perform their functions, but may not use it for other purposes. Sheco Farm  ensures that these third party service providers will only process your personal data in accordance with this policy and applicable Data Protection legislation.

Data Transfers

Your personal information may be processed by Sheco Farm  third party service providers operating outside the EEA in accordance with this privacy policy. Sheco Farm  will use appropriate safeguards to ensure that your personal data is treated securely and in accordance the Data Protection legislation in connection to such transfers or processing of your personal data outside the EEA.

Cookies for measuring use of site

These analytical cookies are used to distinguish users, collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, the pages visitors have visited on the site and where visitors have come to the site from. This allows us to make improvements to the site by understanding how people use it. They do not track your browsing activity on other websites. No personally identifiable data is collected. These cookies do remain on your browser after the end of a session for varying periods of between 24 hours and 2 years.

The cookies that we use are Google Analytics cookies.

Session Cookies

There is a cookie that is set which is required for some parts of the site to work properly and allows the service to temporarily remember the selections that you have made e.g. choice of language. It is used to establish a user session. It expires at the end of the session when you close your browser.

On this site the session cookies used are:
To prevent multiple popups from being shown to you as visitor
To track a specific user’s session including any account log-ins
To speed up delivery of the website

Cookies to enable your experience

There are cookies used to manage the shopping experience and keep track of store-specific actions you take such as items in your basket. These expire after 2 days.

There is also a cookie used to customize your view of your account interface and the main site interface. This expires after 1 year.

Third party cookies
We use surveys and feedback polls from Hotjar which store third party cookies over which we have no control. These cookies are used to ensure that you are not invited to the same survey or feedback poll twice and to remember selection history regarding these.

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Location: 8626 N. State Hwy 34 Oak Ridge, Tx 75161

Phone: 469-964-8130
Email: ShecoFarm@gmail.com