These terms and conditions cover your relationship with Ferme and our Franchised representatives (Ferme, we, our, us) and all orders that you make with us. Please read these terms and conditions carefully as they affect your rights and liabilities under the law.
We reserve the right to review and amend these conditions from time to time.
If you are a consumer (e.g. an individual not acting as a business) there are certain terms implied under your statutory rights which we cannot exclude or limit. It is important for you to know that nothing in our terms and conditions affects your statutory rights. If you would like more information on your rights as a consumer contact your local Citizens Advice Bureau or Trading Standards Office.
# Terms & Conditions
**Sheco Farm**
Effective Date: March 3, 2026
By accessing or using the services, website, products, or SMS communications provided by Sheco Farm (“Company,” “we,” “our,” or “us”), you agree to the following Terms & Conditions.
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## SMS Program & Messaging Use Cases
Sheco Farm offers an SMS/text messaging program to keep customers informed about products, services, updates, and promotions.
By opting into our SMS program, you consent to receive text messages that may include:
* Order confirmations and updates
* Delivery notifications
* Event announcements and farm updates
* Customer support communications
* Promotional offers and seasonal product alerts
Message frequency may vary depending on your interaction with our business.
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## SMS Opt-Out Instructions
You may opt out of receiving text messages from Sheco Farm at any time.
To stop receiving messages:
**Text STOP to any message you receive from us.**
After opting out, you may receive one final message confirming your removal from the SMS program.
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## Customer Support Contact Information
If you need assistance regarding our services or SMS program, please contact:
**Sheco Farm**
Phone: 469 964 8130
Email: Shecofarm@gmail.com
You may also:
**Text HELP for assistance.**
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## Message & Data Rate Disclosure
**Message and data rates may apply.**
Charges for text messages or data usage depend on your wireless carrier and mobile service plan. Please contact your provider for additional details.
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## Carrier Liability Disclaimer
Wireless carriers are not liable for delayed or undelivered messages.
SMS delivery may be affected by factors outside of Sheco Farm’s control, including carrier network availability.
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## Age Requirement
**You must be 18 years of age or older to participate in our SMS program or use our services without parental or guardian consent.**
By opting into our communications, you confirm that you meet this requirement.
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## Privacy Policy
Your privacy is important to us. Please review our Privacy Policy to learn how we collect, use, and protect your information.
[Insert Privacy Policy Link Here]
### Important Privacy Notice:
**No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.**
Information may only be shared with trusted subcontractors or service providers assisting with operational support, customer service, scheduling, or communications delivery.
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## Products & Services
All products and services offered by Sheco Farm are subject to availability. We reserve the right to:
* Modify pricing
* Limit quantities
* Refuse or cancel orders
* Update products or services without notice
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## Limitation of Liability
Sheco Farm shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our website, products, services, or communications.
All services and products are provided “AS IS” without warranties of any kind unless otherwise stated.
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## Changes to Terms
Sheco Farm reserves the right to update or modify these Terms & Conditions at any time. Changes will be posted on our website with a revised effective date.
Continued use of our services constitutes acceptance of any updated Terms.
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## Contact Information
**Sheco Farm**
8626 N. State Hwy 34 Oak Ridge, Tx 75161
469-964-8130
ShecoFarm@gmail.com
You authorize Ferme to send instructions to the financial institution that issued your card to take payments from your card account in accordance with the terms of our agreement with you.
Payment is due for items present in your basket at the order cut-off date and time. Ferme define order cut-off as 11.45pm two calendar days before the delivery date.
Payment will be taken as follows:
Every time you modify your order in the website, app or via customer services you will be able to see in the website or app the amount that will be taken as payment for your next delivery. Ferme will also send an email advising you of the order items and the amount that will be taken as payment unless you choose to opt out of receiving these emails.
Ferme will notify you via email on the day of your order cut-off about the contents of your order and the payment amount that will be taken if your order does not change. You can change or cancel your order at any point prior to order cut-off.
Ferme will send you an email every time a payment is attempted. The email will state whether the payment succeeded or failed.
You must be over the age of eighteen to purchase alcohol from Ferme. If you have ordered alcohol from us and cannot be at home to take receipt of your delivery, it is your responsibility to ensure that a suitable person aged eighteen or older is there to receive the order. Anyone who appears to be under the age of 21 may be asked for proof of age and where such proof cannot be provided at the point of delivery Ferme reserves the right to refuse delivery of alcohol. Such refusals will be credited in full, however, we will bear no liability for such refusal.
Orders placed with Ferme may be subject to acceptance based upon a minimum spend, which are published on our website (here). Ferme reserves the right to alter the existing, or introduce new minimum spend conditions which will be published our website.
Any orders you make on the website will be automatically submitted to us at the order cut off times published in the ‘frequently asked questions’ on our website (making your account work for you, placing orders). You have the ability to alter, amend and cancel your order up until this cut off time and by allowing an order to be submitted to us you confirm that you have made any such corrections and cancellations and enter into a contract to buy the products from us. You cannot then cancel or withdraw your order, or any part of it except as per 4.10 & 6.3 below.
While we will endeavour to deliver all accepted orders, our products are subject to availability and we do not always know if a product is, or will be, available for delivery at the time of accepting an order. If we are unable to deliver an item you have ordered we may offer a reasonable substitute. You may reject this substitute and you will not be charged for it, or where payment has already been taken you will be refunded any amount paid for that item. Where we do not offer a substitute product the item will be removed from your order and again you will not be charged for it, or where payment has already been taken you will be refunded any amount paid for that item. We will bear no liability for the unavailability of our products.
All of the products that we offer are subject to variations in seasonal availability and supply price. Hence, if you set up a regular (repeat) order for a product or products the price of those items will change over time from when you first ordered them. You accept that the price to be paid for all items in your order will be that stated on the website at the time of the order submission as per 4.3.
Where an item has been displayed on our website with an incorrect, erroneous price we reserve the right to remove that item from your order, amend the price to one that is correct or to not deliver the item and refund the price paid.
All prices displayed on the website are inclusive of any applicable taxes and duty (including VAT).
We will deliver to the address stated in your Sheco Farm account (herein also referred to as “home”).
We reserve the right not to deliver to all locations, or not to deliver all products to all locations. You will be notified during the account creation process if we are unable to deliver to your address. Where we are unable to deliver certain products to your address we will make them unavailable for you to order (both on the website or via the telephone).
It is your responsibility to make suitable arrangements to receive your delivery. The delivery details section of your account is important as it allows you to leave instructions of a suitable location where your delivery can be left if you are not at home to take receipt of the goods, which forms part of our contract under these terms and conditions. It is important that you provide a suitable means (at your own cost) to keep any goods we deliver that need to be refrigerated at a temperature below 8oC until such a time as you are able to refrigerate them.
Once your delivery instructions have been followed and completed by us, you will accept that you are in possession of the delivered goods. Where the delivery instructions have been followed; we will not accept any liability for damage to, or theft of your goods, nor will we accept any liability for any incidents which may arise as a result of the theft or damage to such goods (including alcohol).
In order to maximise efficiency and reduce food miles your order will be delivered on a set day of the week. We will aim to keep this day fixed, however, we reserve the right to change it (either temporarily or permanently) and we will notify you of any such changes.
The time that your order is delivered on that day will vary week on week depending on traffic, weather and the number of deliveries to be made that day. If ordering regularly, you may notice that your delivery occurs at a similar time each week, however, we make no guarantee of this time and accept no liability for inconvenience or loss as a result of a deviation from it.
We cannot accept liability for any inconvenience or loss where we are unable to deliver to you, or deliver to you late, for reasons beyond our control (e.g. adverse weather, vehicle breakdown, traffic congestion, strike actions, supplier failures). We will of course refund you for any part of your order which is not delivered, or which has been compromised as a result of the delay.
To minimise our carbon footprint Riverford reserves the right not to provide a printed receipt with your delivery. Your delivered goods and their value can be viewed online via your Ferme account.
You must inspect your goods as swiftly as possible after delivery and notify us promptly of any errors. We will refund you for any products you receive that were not ordered, are faulty, have been substituted with a product that is unacceptable to you or that were delivered without us following these terms and conditions. However, such liability will be limited to the value of the erroneous and / or undelivered goods.
Sheco Farm
8626 N. State Hwy34
Oak Ridge, Texas 75161
Delivery is free with a minimum order of $50 within Kaufman County. For more information read our FAQ
Sheco Farm. All rights reserved.
